Economy Restart

Economy Restart

We are wonderfully excited and grateful to see practices and labs reopening. EasyRx activity has gone from essentially 0 to full speed in a couple of weeks; just today, submitted prescription volume reached pre COVID levels. The increase in activity is great to see.
One dynamic of the restart is many users need a little help. Inbound support contacts and trainings are way up, at higher levels then pre COVID. Fortunately, we did not lay off any staff during the shutdown; our team is fully staffed. But, the team is stretched right now. Please bear with us if we are a little slow responding to a support call, email or chat or if your preferred training time is not available. We’ll get to you as fast as we can, and please know we are excited to help you.
Let’s hope our return to normal stays the course.
Thanks,
Todd