EasyRx Updates and Information
Retrying Failed AI Attempts
Hello! If your AI basing/bracket removal requests ever fail, the EasyRx Support team can see that same error message off to the right of the failed status and if you let us know that this is happening we can try to diagnose it based off of that and ...
Troubleshooting iTero failures with valid credentials
The first thing to do is log into MyItero with their credentials and see if you get an error when you login. That has often happened. Then verify the credentials in EasyRx are the same as the ones you used to login to MyItero (assuming the login ...
Ship Date Automation - Days in Lab - Scheduling by Part Category and Product Classes
Ship Date Automation - Days in Lab - Scheduling by Part Categories and Product Classes Labs, you asked and we answered! Ship Date Automation now supports scheduling by Part Category, and Product Class in addition to Practice overrides. We've also ...
Using EasyRx Pay as a Practice
Whether you have been using EasyRx to send rxs to a VisualDLP lab or were just invited, here is how easy it is to use EasyRx Pay to view and pay statements from your labs. Practices invited to use EasyRx for EasyRx Pay: You will have received an ...
EasyRx Forms
easyrxforms EasyRx Forms is a neat new enhancement feature for EasyRx lab accounts. EasyRx Lab accounts can now activate EasyRx Forms to custom-create electronic forms or questionnaires to send to their practice accounts and get updates when those ...
Software Enhancements, Updates, and Bug Fixes - 2024
This is a summary of the exciting new changes and corrections introduced in 2024. This KB is updated as each update is released. If there is something in particular that you are looking for, you can search for a keyword on this page by clicking CTRL ...
Attention SureSmile Clear Aligners customers!
We've noticed that more SureSmile files are being uploaded to EasyRx for basing and labeling work. However, sometimes the SureSmile STL files don't work correctly in EasyRx 3D. We did some research with SureSmile to understand the issue, and here's ...
Software Enhancements, Updates and Bug Fixes - 2023
Software Enhancements, Updates, and Bug Fixes - 2023 This is a summary of the exciting new changes and corrections introduced in 2023. This KB is updated as each update is released. If there is something in particular that you are looking for, you ...
Software Enhancements, Updates and Bug Fixes - 2022
Software Enhancements, Updates, and Bug Fixes - 2022 This is a summary of the exciting new changes and corrections introduced in 2022. This KB is updated as each update is released. If there is something in particular that you are looking for, you ...
Software Enhancements, Updates and Bug Fixes - 2021
Welcome to the Software Enhancements, Updates and Bug Fixes 2010 - Knowledge-base article. This is a summary of the exciting new changes and corrections introduced in 2021. This KB is updated as each update is released. If there is something in ...
Software Enhancements, Updates and Bug Fixes - 2020
Welcome to the Software Enhancements, Updates and Bug Fixes 2020 - Knowledge-base article. This is a summary of the exciting new changes and corrections introduced in 2020. This KB is updated as each update is released. If there is something in ...
Software Enhancements, Updates and Bug Fixes - 2019
December 21, 2019 Filtering now on Mark Cases as Shipped Tab On all Commercial Lab accounts, we've added filtering to Mark Cases as Shipped tab. You can now filter by Date Practice Office Production Location (if enabled) Doctor Tags You can also ...
Software Enhancements, Updates and Bug Fixes - 2018
Changes Posted October 13 EasyRx now supports marking Deciduous Teeth on Prescriptions You can now mark Deciduous Teeth on Prescriptions! Working from the Prescription Workspace, click the tooth icon on the new toolbar on the right side to open the ...
Setup and using Dental Parts and Dental Part Options
Support of Dental Parts and Part Options EasyRx now support certain dental parts and options like shade, characteristic, margin and pontic: More Part Categories Added We've added more Categories to support the expanding library of dental parts we are ...
What's New May 2018
We've added a few new features, enhancements and program corrections to EasyRx. Here are the big new enhancements this month One Page Prescription Form iTero / MyAligntech Integration Enhancements - Released New View Option to show more records on ...
What's New - February 2018
We've added a few new features, enhancements and program corrections to EasyRx. iTero Integration Enhancement - In Beta We have started beta testing a couple really exciting changes to the ITero integration. We have added a iTero - Recent Scans ...
What's New January 2018
Welcome to the first What's New for 2018. We hit the ground running and made a few changes to EasyRx we wanted to get out in the field. Here is the list of new enhancements, minor tweaks and (dare we say) bug fixes in this update. We've also ...
December 2017 - EasyRx Update and Newsletter
Welcome to the December 2017 Update and Newsletter. The last update and newsletter of 2017. We wanted to get one more update out the door this year, before we hit the ground running in 2018. Big New Enhancements in this update New EasyRx Support ...
What's New June, 2017 - Monthly Software Update and Newsletter
Summer is here and time is right for a tried-and-true EasyRx Update! Welcome to the June 2017 Update. Check out the new enhancements, more EasyRx Connected labs and other news and notes! Prescription Dashboard Changes: We've added three new filters ...
What's New March, 2017 - Monthly Software Update and Newsletter
Spring is in the air -- time for a EasyRx Update... welcome to the March 2017 Update. We've rolled out some big enhancements, added more EasyRx Connected labs and other news and notes! Let's get straight to the good stuff! Enhanced Prescription ...
What's New January 2017
Welcome to January 2017 What's New Update. We hope the new year is off to a good start for everyone. We are jazzed about 2017! Let's get started with the big announcement from last week The entire EasyRx team is very excited about this news and can't ...
What's New November 2016
Welcome to the November 2016 Update. We've rolled out some big enhancements for both Labs and Practices using EasyRx! Let's get straight to the good stuff! Enhancements for Both Practices and Labs: -Revamped Indirect Bonding Prescription (Rx) form! ...
What's New October 2016
Welcome to the October 2016 Update. As mentioned last month, we are still on the grind, working on our Aligner and Indirect Bonding Prescription revamp. However, we pushed forward and have some awesome goodies to share with you in the meantime that ...
What's New September 2016
Welcome to the September 2016 Update. For the month of September, our development team has prepared these new enhancements that we hope will help propel everyone into another productive fall season! We've had a crazy busy start by adding a host of ...
What's New August 2016
August - the transition month from summer to fall. And we're using August as a transition month also - since November of last year, we've rolled out numerous enhancements to EasyRx every month.In August, we decided to catch our breath a bit. This ...
What's New July 2016
It may be hot outside, but we got something hotter: A blazing new monthly update to EasyRx - this month we've added a new software integration and an Alert Notification / Daily Digest feature. Your practice and lab works hard each month to take care ...
What's New May 2016 Update
It's that time again - we've coded-away at some exciting enhancements and a few fixes that will make your EasyRx experience smoother! New Features: Redesigned Practice and Lab Dashboards This is one of our highlights this month! All EasyRx Practice ...
What's New in March 2016 Update
For March 2016, we have implemented the following enhancements and fixes to EasyRx: Overview of our updates this month is as follows: Enhancements Adding the ability to send Rx notifications and account-related emails to a separate email address ...
What's New in February 2016 Update
For February 2016, we have introduced the following options/features into EasyRx: iTero Case Order ID integration Dolphin Imaging and Management software integration New Prescription Feedback Screen EasyRx 3D now supported in Internet Explorer 11 (IE ...
What's New in January 2016 Update
The January 2016 includes these new enhancements and features to EasyRx EasyRx -- Xero Integration We've integrated EasyRx with Xero, the accounting system used by EasyRx. This integration allows invoices and payments to automatically process based ...
Changes and FAQs to Prescription Templates in November 2015 update
In the EasyRx November Update, we made a number of changes to how templates work. The goal these changes were to give both labs and practices more control over who can access and edit templates. Here's the changes from our November update: Practice ...
What's New in November 2015 release
Outlined below are the exciting new changes to EasyRx. These changes will be posted the evening of November 20, 2015. The EasyRx team. General Updates We're re-branding our products as EasyRx Practice and EasyRx Lab There are three Practice ...
How to view STL files / 3D Models
3D models can be viewed in our EasyRx 3D web viewer. The viewer can be accessed from the view page or the Rx workspace. This is where they will attach in the Rx workspace On the view page simply click the individual files you want to view and click ...
October 16, 2017 Update Notes
October 16, 2017 - Update Notes Since we rolled out the big September update, we've made a few refinements and fixed a few issues reported from the field. They are listed below In House labs can now create and edit templates using their customized ...
What's New September 2017 - Monthly Software Update and Newsletter
Vacations? Who need's em when you can work on EasyRx!? We worked hard this summer adding new features and enhancements to EasyRx, adding new practices and new EasyRx Connected labs and generally having a grand time. Welcome to the "What's New ...
November 2017 EasyRx Update and Newsletter
Welcome to the November 2017 Update. We've rolled out some big enhancements for both labs and practices using EasyRx! Let's get straight to the good stuff! Big new enhancements Stats OrthoAnalyzer integration "S" column added to dashboard Print ...
Recently added Parts and Appliances in EasyRx
We are continually updating the the EasyRx Universal Library of Parts and Appliances. As new parts or appliances are added, we'll update the list here. For Practices: New parts are active in the EasyRx Universal Library of Parts and Appliances and ...