EasyRx Updates and Information
Customer Portal BillTrust Pay
This walkthrough will show how to access the BillTrust platform through your NDX Customer Portal. This will facilitate paying your NDX invoices, and should give you transparency into what is owed at any given time. First, login to your customer ...
Adding Customer to BillTrust to Collect lnvoices
This walkthrough will show you how to quickly add a customer to BillTrust so that you can share and collect on invoices through the customer portal & LMS First, browse to the Practice account in your Lab Portal system (if you need the login for this ...
Re-pairing iTero Accounts
This walkthrough will quickly show you how to Re-Pair your MyiTero accounts: lf you click the name of your Practice in the top-right corner, and then go to Account Settings>3rd Party lntegrations, up at the top of that page it will show you your ...
All Scanner integration Links
This list shows all of our current 3D Scanner integrations. Please reach out to 888 340 3751 with any questions 3Disc: https://support.easyrxortho.com/portal/en/kb/articles/3disc-integ Alliedstar: ...
Refreshing Scan List in EasyRx
This quick walkthrough will show you how to reach out to your scanner website that stores your cases and fetch the latest scans (scroll down for screenshot if you already have your scanner integration set up). This does not only apply to iTero; this ...
GreyFinch Integration with EasyRx
Our latest in our growing list of integrations, GreyFinch is a Practice Management software that has come onto the scene. It is among our most extensive integrations, writing notes back to the Tx card and showing a clear visual of if the Patient is ...
EasyRx 3D AutoBasing - Mapping Templates to AI Profiles to run automatically
Hello! This walkthrough is to show you how to set your EasyRx 3D Autobasing feature to Automatic, and to have it recognize which Template was used on an Rx and then execute adding that matching base without you having to initiate that job on the ...
iTero Integration Upgrade for North American Users
Enable the iTero v2 integration in your EasyRx account iTero has enabled a required upgrade to the EasyRx integration for more consistent upload times and a couple ease-of-use features, including sorting by office. If you are in the U.S., Canada or ...
Manually Exporting Manual Scans for Medit
If you login to Medit Link this article will show you how to easily download your scans and attach them to the EasyRx case. During this process you will want to select Medit, STL and then leave the other options including the .jpg options blank. Now ...
New Auto Service Options - Label Size/Depth & Orientation for 3D Printer Platform
New Auto Service Options in February 2025 Release: For those of you to our Auto Services that allows you to make use of our growing AI algorithm automatically removing brackets and basing files for you on a separate Sales plan. More and more offices ...
Software Enhancements, Updates, and Bug Fixes - 2025
This is a summary of the exciting new changes and corrections introduced in 2025. This KB is updated as each update is released. If there is something in particular that you are looking for, you can search for a keyword on this page by clicking CTRL ...
Chat feature built into EasyRx auto-filling browser
The chat feature that you can use to reach out to our Support team will autocomplete email addresses like many other web features, so please make sure if what it autocompletes to at first is the correct email to get back in touch with you. We had an ...
Lower file run through only ABR not processing EasyModelTrim path after clicking Trim Model
Hello! If you still have trouble with editing lower scans that have run only through the ABR Command Center service, can you try this instead of the EasyModelTrim path where you draw in the dots? This video shows you our EasyBase tool which we found ...
Retrying Failed AI Attempts
Hello! If your AI basing/bracket removal requests ever fail, we have introduced a retry button (an arrow going in a circle). If you ever need to completely retry a request, here is how to do this: This short video (click Attachment up along the top) ...
Troubleshooting iTero failures with valid credentials
The first thing to do is log into MyItero with their credentials and see if you get an error when you login. That has often happened. Then verify the credentials in EasyRx are the same as the ones you used to login to MyItero (assuming the login ...
Ship Date Automation - Days in Lab - Scheduling by Part Category and Product Classes
Ship Date Automation - Days in Lab - Scheduling by Part Categories and Product Classes Labs, you asked and we answered! Ship Date Automation now supports scheduling by Part Category, and Product Class in addition to Practice overrides. We've also ...
Using EasyRx Pay as a Practice
Whether you have been using EasyRx to send rxs to a VisualDLP lab or were just invited, here is how easy it is to use EasyRx Pay to view and pay statements from your labs. Practices invited to use EasyRx for EasyRx Pay: You will have received an ...
EasyRx Forms
easyrxforms EasyRx Forms is a neat new enhancement feature for EasyRx lab accounts. EasyRx Lab accounts can now activate EasyRx Forms to custom-create electronic forms or questionnaires to send to their practice accounts and get updates when those ...
Software Enhancements, Updates, and Bug Fixes - 2024
This is a summary of the exciting new changes and corrections introduced in 2024. This KB is updated as each update is released. If there is something in particular that you are looking for, you can search for a keyword on this page by clicking CTRL ...
Attention SureSmile Clear Aligners customers!
We've noticed that more SureSmile files are being uploaded to EasyRx for basing and labeling work. However, sometimes the SureSmile STL files don't work correctly in EasyRx 3D. We did some research with SureSmile to understand the issue, and here's ...
Software Enhancements, Updates and Bug Fixes - 2023
Software Enhancements, Updates, and Bug Fixes - 2023 This is a summary of the exciting new changes and corrections introduced in 2023. This KB is updated as each update is released. If there is something in particular that you are looking for, you ...
Software Enhancements, Updates and Bug Fixes - 2022
Software Enhancements, Updates, and Bug Fixes - 2022 This is a summary of the exciting new changes and corrections introduced in 2022. This KB is updated as each update is released. If there is something in particular that you are looking for, you ...
Software Enhancements, Updates and Bug Fixes - 2021
Welcome to the Software Enhancements, Updates and Bug Fixes 2010 - Knowledge-base article. This is a summary of the exciting new changes and corrections introduced in 2021. This KB is updated as each update is released. If there is something in ...
Software Enhancements, Updates and Bug Fixes - 2020
Welcome to the Software Enhancements, Updates and Bug Fixes 2020 - Knowledge-base article. This is a summary of the exciting new changes and corrections introduced in 2020. This KB is updated as each update is released. If there is something in ...
Software Enhancements, Updates and Bug Fixes - 2019
December 21, 2019 Filtering now on Mark Cases as Shipped Tab On all Commercial Lab accounts, we've added filtering to Mark Cases as Shipped tab. You can now filter by Date Practice Office Production Location (if enabled) Doctor Tags You can also ...
Software Enhancements, Updates and Bug Fixes - 2018
Changes Posted October 13 EasyRx now supports marking Deciduous Teeth on Prescriptions You can now mark Deciduous Teeth on Prescriptions! Working from the Prescription Workspace, click the tooth icon on the new toolbar on the right side to open the ...
Setup and using Dental Parts and Dental Part Options
Support of Dental Parts and Part Options EasyRx now support certain dental parts and options like shade, characteristic, margin and pontic: More Part Categories Added We've added more Categories to support the expanding library of dental parts we are ...
What's New May 2018
We've added a few new features, enhancements and program corrections to EasyRx. Here are the big new enhancements this month One Page Prescription Form iTero / MyAligntech Integration Enhancements - Released New View Option to show more records on ...
What's New - February 2018
We've added a few new features, enhancements and program corrections to EasyRx. iTero Integration Enhancement - In Beta We have started beta testing a couple really exciting changes to the ITero integration. We have added a iTero - Recent Scans ...
What's New January 2018
Welcome to the first What's New for 2018. We hit the ground running and made a few changes to EasyRx we wanted to get out in the field. Here is the list of new enhancements, minor tweaks and (dare we say) bug fixes in this update. We've also ...
December 2017 - EasyRx Update and Newsletter
Welcome to the December 2017 Update and Newsletter. The last update and newsletter of 2017. We wanted to get one more update out the door this year, before we hit the ground running in 2018. Big New Enhancements in this update New EasyRx Support ...
What's New June, 2017 - Monthly Software Update and Newsletter
Summer is here and time is right for a tried-and-true EasyRx Update! Welcome to the June 2017 Update. Check out the new enhancements, more EasyRx Connected labs and other news and notes! Prescription Dashboard Changes: We've added three new filters ...
What's New March, 2017 - Monthly Software Update and Newsletter
Spring is in the air -- time for a EasyRx Update... welcome to the March 2017 Update. We've rolled out some big enhancements, added more EasyRx Connected labs and other news and notes! Let's get straight to the good stuff! Enhanced Prescription ...
What's New January 2017
Welcome to January 2017 What's New Update. We hope the new year is off to a good start for everyone. We are jazzed about 2017! Let's get started with the big announcement from last week The entire EasyRx team is very excited about this news and can't ...
What's New November 2016
Welcome to the November 2016 Update. We've rolled out some big enhancements for both Labs and Practices using EasyRx! Let's get straight to the good stuff! Enhancements for Both Practices and Labs: -Revamped Indirect Bonding Prescription (Rx) form! ...
What's New October 2016
Welcome to the October 2016 Update. As mentioned last month, we are still on the grind, working on our Aligner and Indirect Bonding Prescription revamp. However, we pushed forward and have some awesome goodies to share with you in the meantime that ...
What's New September 2016
Welcome to the September 2016 Update. For the month of September, our development team has prepared these new enhancements that we hope will help propel everyone into another productive fall season! We've had a crazy busy start by adding a host of ...
What's New August 2016
August - the transition month from summer to fall. And we're using August as a transition month also - since November of last year, we've rolled out numerous enhancements to EasyRx every month.In August, we decided to catch our breath a bit. This ...
What's New July 2016
It may be hot outside, but we got something hotter: A blazing new monthly update to EasyRx - this month we've added a new software integration and an Alert Notification / Daily Digest feature. Your practice and lab works hard each month to take care ...
What's New May 2016 Update
It's that time again - we've coded-away at some exciting enhancements and a few fixes that will make your EasyRx experience smoother! New Features: Redesigned Practice and Lab Dashboards This is one of our highlights this month! All EasyRx Practice ...
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