General Information and Topics
Setting up EFS with CyberDuck
Issue: EFS is not connecting through the standard Windows setup or you're trying to set up EFS on a MAC/Linux machine that doesn't have an idea download interface Solution: Setup CyberDuck it is a free to use tool that will allow you to setup a ...
Enabling and Using EasyRx Digitize
EasyRx supports EasyRx Digitize - an impression to STL scanning service integrated into the EasyRx case workflow. Convert plaster impressions to digital STL files and automatically attach to the EasyRx Prescription. No mess, no labor, no fuss. NOTES: ...
Copying and Assigning Templates
This quick video will show you how to use a design shared with you by a Lab, and then how to take that design and publish it to your own Templates tab below the Rx Workspace for ease-of-use. Please feel free to reach out to us if you have any ...
Production Locations - How to set up and different ways to implement
If you want to distribute your lab work among different "Production Locations," we have a feature that allows you to do so. This can be used for a separate lab facility, an affiliated lab where you send work, or even a different department within the ...
Barcode Scanning in EasyRx
Guide to Barcode Scanning in EasyRx EasyRx makes it convenient to search for prescriptions by simply scanning the barcode on the printed prescription or label. Connect a barcode scanner to the computer where you use EasyRx. You can use most barcode ...
Adding and using EasyComments
EasyComments EasyComments are available to both Practices and Labs. You can now create and use pre-defined comments that you can instantly add to a prescription. This will allow you to quickly add any notes or important instructions to a prescription ...
Alert Notifications - Setting up custom email / popup / push alerts for your Account
As of July 2016, EasyRx now includes a robust Alert Notification feature to keep you in-the-know regarding your EasyRx activity. There are two types of Alert Notifications you can setup. Please note you will need to be logged in as your practice / ...
Message Center for Labs and Practices: How it works
As of June 2016, EasyRx now includes an awesome Message Center that includes a way to communicate with other EasyRx users. It's included in all EasyRx Practice and Lab plans. This article will help both labs and practice understand how to use this ...
What's New June 2016 Update
Welcome to our June update - we were super excited to showcase what's now available to you moving forward! EasyRx moved to Amazon Web Services Platform To make sure we keep up with our growing customer base and provide a stronger backbone to the ...
Pay for Practice feature - how to optionally pay for your practice's use of EasyRx
Did you know your EasyRx lab account has the ability to pay for your practice's use of EasyRx to submit Rx's to your lab? We've built a nifty feature that allows you to setup rules to help pay for part or all of their EasyRx monthly cost. Note: Your ...
How to use the STL File Optimizer feature
Both labs and practice accounts have access to our super cool STL File Optimizer feature. It is a feature that helps repair and clean STL / Digital Models attached to any prescription. The STL file scrubber is an automatic tool that looks for voids ...
How to delete a prescription after it is checked-out
Sometimes lab technicians or staff may process an Rx under the wrong patient name or for administrative purposes need to fully remove a completed Rx out of EasyRx. Be advised there it is not possible to recover a deleted prescription. Follow these ...
How to update my billing information / payment for EasyRx
View our new walkthrough video for this tutorial! Labs and Practice accounts can easily update their existing payment information inside their EasyRx account by following these simple steps: Step 1- Login to your EasyRx account using your ...
How to add a desktop shortcut for EasyRx [Windows OS]
We all love fast and efficient ways to organize our workplace. Here we will show you a cool tip on how to add a Desktop Icon that instantly takes you to the EasyRx login. You may repeat this process for as many desktops and laptops that you or your ...
My Plan's GB allocation: What in EasyRx counts toward my file storage?
When you signed up for an EasyRx practice account, your plan provides you with a set amount of server storage you can use. Currently the options and allocations are as such: EasyRx Practice accounts: Per-Script - 5 GB (Gigabytes) Standard - 15 GB ...
What are Tags / Tagging Rxs and how can we use them?
EasyRx gives you the ability to customize and assign Tags to prescriptions. Tags can be almost any text or "indication" you want to associate with a prescription. See the example below for some common tags our users like to assign. Tags can be used ...
Why Complex Passwords?
EasyRx now supports complex passwords. Support of password complexity was added to meet password compliance standards of HIPAA, which are outlined below: HIPAA Password Compliance The HIPAA Privacy Regulations require that appropriate administrative, ...
How to Add a New User to my account and Set Permissions
User Accounts is a feature in EasyRx that allow your lab/practice to create individual logins for your staff. This allows those users to send/receive messages via our new Message Center, have their own account to login with instead of using your ...
Does EasyRx allow Rx sharing or viewing?
Absolutely! Within the professional account you can share a prescription by providing a colleague with the ability to view that rx. Easily collaborate not only with your labs, but with other dental professionals. All communication within the EasyRx ...
Can I have multiple offices?
Yes! In fact this system will make tracking cases for satellite offices so much easier. You can easily go into your account profile and edit/add offices to be associated with your prescriptions. Upon checkout for each case you can choose what office ...
What browser is recommended?
EasyRx is functional with all up-to-date browsers available, mac or PC and can be used on your mobile device within your browser. We do recommend the most current versions of Mozilla FireFox, Microsoft Edge, Safari and Google Chrome. EasyRx 3D is ...
Do I need an Internet connection?
Yes. The beauty of the software is that it’s web based and all you need is an Internet connection, computer, and compatible browser which we support most major releases such as FireFox, Edge, Safari and Google Chrome. How fast does my Internet ...
How to fix "Your Connection is not private" browser error
How to Fix “Your connection is not private” Error Check and fix the issue due to which your Internet connection or your computer is stopping Google Chrome from loading the page privately and securely. Here’s how: Method 1: Check the Date and Time In ...
Using the Print Label Feature
In the November 2017 update to EasyRx, we've added a new print label option. This can be found on the view prescription screen for any Rx. The print label option is designed to print a label that can be placed on plaster models or on a bag the ...
Exporting an EasyRx prescription as a PDF into Dolphin Management
As part of the Dolphin / EasyRx integration, you will have the ability to use the Dolphin Document Organizer to push the EasyRx prescriptions into the Patient's Documents in your Dolphin Management software! It will store an electronic copy of the ...