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Real-Time Status

View up-to-the-minute information on service availability of EasyRx. If you are experiencing a real-time, operational issue with one of our services, please contact us for help.
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      • Sticky Posts

      • EasyRx Real Time Server Status

        Click on the link to for up-to-the-minute information on the service availability of EasyRx.   If you are experiencing a real-time, operational issue with one of our services, please contact us for help. EasyRx Real Time Server Status
      • Daily Support and Training Call at 4PM EST

        The EasyRx Support and Training Team get together daily at 4 PM EST to review open support issues and review the training schedule for the next day.  This call is Monday - Thursday at 4 PM EST for 30 minutes. There is no call on Friday. Also, on Monday's at 4PMEST, we have a company conference call, we call the General Stand-Up, where the entire company joins the call to get together as a team. We review all that is going on at EasyRx and Jenmar and discuss the coming week.    During these calls,
      • Announcements

      • Cloud 9 Integration Changes - October 28, 2021

        Attention – Cloud 9 Customers – Updated Integration Changes Posted On October 28, 2021, we re-posted the new changes to the Cloud 9 – EasyRx integration. These changes will help link your patients in EasyRx with your patients in Cloud 9. Please check
      • Cloud 9 Integration Changes - October 22, 2021

        Attention  – Cloud 9 Customers Last night, we posted changes to the Cloud 9 – EasyRx integration. These changes will help link your patients in EasyRx with your list of patients in Cloud 9. You can read about the new changes in the Setup and Using the
      • iTero Integration Update - September 1

        Yesterday, we added additional servers to process the backlog of iTero scans. This morning, the iTero backlog is returning to normal operating levels. Hopefully, we return to more expected processing times today. Also, we continue to see several hundred
      • Enhancements and New Parts Released July 10th

        We posted a few enhancements, refinments and new parts recently.    Changes include Template Part Change More Filtering options for labs New Parts and Enhancements You can read all about these changes in the "What's New".     Software Enhancements, Updates,
      • Changes and Enhancements Posted to EasyRx May 14 to June 10th

        From May 14 to June 1, we upgraded a number of our internal technologies to keep our infrastructure current; Recent upgrades include PHP, MySQL, and computer services we're using at Amazon AWS.  Although not visible in the UX, these upgrades are necessary