Software Enhancements, Updates, and Bug Fixes - 2024
This is a summary of the exciting new changes and corrections introduced in 2024. This KB is updated as each update is released.
If there is something in particular that you are looking for, you can search for a keyword on this page by clicking CTRL F on Windows, or Command F on Macs.
Visit the EasyRx Updates and Information KB Section in the Help Center to access all previous What's New KB articles
As always, we're available to help and answer questions.
The EasyRx Team
December 2024 Release:
November 2024 Release:
For our customers that use our Aligner Tracking feature (EasyRx Aligner Tracking), when this condition is met it can now send an email.
These will be Daily Digest emails (a report in the afternoon) and can be set up in the same area as your other Alert Notifications (Account Settings>Alert Notifications)
We have added a search field to make it easier to find Templates
A prompt on the Dashboard was added to show when an iTero v2 account is expired. These will stay synced for an entire year unlike v1 which will need to be updated each time the password changed, so please call us if you have not yet upgraded to this required v2 as it has other benefits, like the ability to sort scans by location.
We put out about a dozen minor fixes and adjustments that I will condense to the most notable
- A new integration with the 3D Printer Flash Forge was developed
- A fix to the Voxel Ultra integration was introduced
- An option to change the file name of PTS files to be processed by TrimLign was added so that it would always find the newest file
October 2024 Release:
Show and Print Office Identifier or QuickBooks Customer Name
-Added functionality to print and display the Office Identifier or QuickBooks Customer Name from a Lab account.
Restore Object from Deep Archive
- - Automatically restores older files from S3’s Deep Archive when a user tries to access them. The user will be notified that the file is being retrieved and how long the process might take.
Uploaded File Name Stretched in Bottom Left
- Improved UI to display uploaded file names in the EditRx upload files section.
Show 3D AI Usage on the Billing Page for Practice and Lab
- We enhanced the Billing Page for Practices & Labs to show the AI usage
September 2024 Update:
Allow Labs to Edit their Own Webhooks
-Enabled labs to manage and edit their own webhooks for more control over integrations.
VDLP - Cases Submitted by Unmapped Doctors
-Fixed an issue where cases submitted by unmapped doctors were not routed to VDLP.
Enhanced Rx Audit Log Table
-Enhanced Rx Logging the new enhancement should have more robust tracking when it comes to user activity on the Rx or API updates.
August 2024 Release:
July 2024 Release:
June 2024 Release:
May 2024 Release:
April 2024 Release:
March 2024 Release:
Upgrade to the iTero integration with EasyRx:
For all existing practice accounts, if you have not already, log in as your account Admin, go to Account Settings > 3rd Party Integrations, and follow the steps in the KB listed under iTero DPMS Accounts to upgrade your iTero integration with EasyRx.
For new accounts, this is where and how you will set up your iTero integration with EasyRx:
Practices can now adjust the fields they want included in their Print View/Printed copies from the Dashboard. Settings are in Account Settings > Print Dashboard Setup. From there, you can drag and drop from the left column (Available Fields) to the right column (Fields on Print Dashboard), and organize in your preferred ordering by dragging the field(s) up or down:
Dashboard and respective fields available:
Print View
For practices with 3D and PTS Trim, we've made improvements to the movement behavior, and we've allowed users to move multiple dots simultaneously. Use the shift key to select the first and last dot of your desired group of dots then left-click and drag the middle dots to move all dots together:
Practices with 3D can now filter through their locations in their STL Print List or 3D Command Center:
When editing STL files in EasyRx 3D and using the Refinement Tools, you can now use Hot Keys:
CTRL+F - starts refinement
CTRL+B - Build
CTRL+C = Carve
CTRL+S = Smooth
CTRL+M = Margin
CTRL+K = Blockout
CTRL+U = Cutout
CTRL+B - Build
CTRL+C = Carve
CTRL+S = Smooth
CTRL+M = Margin
CTRL+K = Blockout
CTRL+U = Cutout
New Parts and Appliances
We've added "Bonded RPE w/ Super Screw" to the Parts and Appliances Library:
February 2024 Release:
For practices, on the Mark Cases Rec/Del table, dates for when cases were marked as Rec'd and/or Del'd will show.
We have also added a Laboratory filter section:
Cloud9 integration - Vendor Comments getting written back to Cloud9 will include Templates, and/or Parts Used:
We've added Best Contact fields for labs to input when they go to Create a practice:
Practices submitting cases to labs using EasyRx Visual DLP can now access a payment portal through their EasyRx account:
Click on your practice name (in blue) at the top right corner of your dashboard > Click My Visual DLP Labs > Click Pay VDLP Lab
You can select your payment amount and add new credit cards if needed.
When a practice selects Request Repair or Request Remake from a previously delivered Rx, there will be a pop-up box requesting a comment from the practice as to why the request is being made - this will be helpful for the lab.
Bug Fixes:
For accounts with 3D Ai Services, when Requesting a service through the 3D Command Center, ABR and/or ABS will need to be selected in order to process - you cannot leave the fields empty.
We've fixed the Revision History section for Rxs - there was an issue of incorrect data showing:
January 2024 Release
When selecting a lab, Office, or Ship To on the Rx edit page, the data will display in alphabetical order.
For both practices and labs, when a case has been submitted as a Refinement, Repair, or Remake, it will be clearly labeled on the Dashboard:
RM - Remake
RP - Repair
RF - Refinement
For practices with 3D, you can now set your default 3D basing settings to shave off some time when manually editing files in the 3D editor
When editing files with PTS Trimline points, we've enhanced the software to allow for smoother and faster point adjustments. When one point is moved, the neighboring point will not move - which allows for sharper angles. The trim points are also smaller than before:
Bug fixes:
3D Printer software - EnvisionOne RP had a recent software update that broke the integration to easily pull stl files from STL Print List or the patient's record over to the EnvisonOne RP software. That is fixed; you should now be able to download the integration again from Account Settings > 3rd Party Integrations page. (Please contact support with any issues).
When manually editing an STL file in EasyRx 3D, there was an issue with upper files not adjusting when using EasyBase/AngledBase, adding the base, and going back to adjust the AngledBase. That has been fixed. When editing in 3D, if there is no trim line detected on the open shell STL file you are working on, there will now show an error/warning message. Before this, accounts would only see a continuous spinning wheel.
As we continue to expand our options for 3D printer integrations, we have published an integration with the FlashReady printing software for the users who have this 3D printer.
For Lab users, the option to disconnect from an EasyRx Practice account is now found here
In order to facilitate looking for Templates, especially for groups with a longer list of Templates, we have added a search box. The list of Templates with any given Lab selected should display in alphabetical order, but this allows for Templates to be searched for by name. If you would like to list your Templates in any particular order you can name them in alphabetical order based on how you would like them to display.
If you use the Invisalign Tracking feature and have incorporated a barcode scanner which will allow you to scan the Invisalign barcode on the box that you receive from Invisalign (https://support.easyrxortho.com/portal/en/kb/articles/invisalign-bar-code-scanning), this should now populate a Received status entry into Dolphin for those users that do this and have Dolphin as their Practice Management software.
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