Software Enhancements, Updates, and Bug Fixes - 2024
This is a summary of the exciting new changes and corrections introduced in 2024. This KB is updated as each update is released.
If there is something in particular that you are looking for, you can search for a keyword on this page by clicking CTRL F on Windows, or Command F on Macs.
Visit the EasyRx Updates and Information KB Section in the Help Center to access all previous What's New KB articles
As always, we're available to help and answer questions.
The EasyRx Team
October 2024 Release:
Show and Print Office Identifier or QuickBooks Customer Name
- Added functionality to print and display the Office Identifier or QuickBooks Customer Name from the lab side I think they had this request.
Move Lab Webhooks into Database
- Migrated lab webhook configurations to the database
Allow Labs to Edit their Own Webhooks
- Enabled labs to manage and edit their own webhooks for more control over integrations.
VDLP - Cases Submitted by Unmapped Doctors
- Fixed an issue where cases submitted by unmapped doctors were not routed to VDLP.
Enhanced Rx Audit Log Table
- Enhanced Rx Logging the new enhancement should have more robust tracking when it comes to user activity on the Rx or API updates.
Restore Object from Deep Archive
- Automatically restores older files from S3’s Deep Archive when a user tries to access them. The user will be notified that the file is being retrieved and how long the process might take.
Uploaded File Name Stretched in Bottom Left
- Improved UI to display uploaded file names in the EditRx upload files section.
Retry Failed CADflow Files
- Support now has the ability to retry all failed CADflow files within a specified time period after an outage.
Add Training Date Tracking to Superadmin
- Superadmin users can now track training dates for users for better oversight.
Show CADflow (3D AI) Usage on the Billing Page for Practice and Lab
- We enhanced the Billing Page for Practices & Labs to show the Cadflow usage
Support External Patient ID as a label source for 3D AI
Patient External Ids can be requested as labels now for Ai Basing
March 2024
Upgrade to the iTero integration with EasyRx:
For all existing practice accounts, if you have not already, log in as your account Admin, go to Account Settings > 3rd Party Integrations, and follow the steps in the KB listed under iTero DPMS Accounts to upgrade your iTero integration with EasyRx.
For new accounts, this is where and how you will set up your iTero integration with EasyRx:
Enhancements:
Practices can now adjust the fields they want included in their Print View/Printed copies from the Dashboard. Settings are in Account Settings > Print Dashboard Setup. From there, you can drag and drop from the left column (Available Fields) to the right column (Fields on Print Dashboard), and organize in your preferred ordering by dragging the field(s) up or down:
Dashboard and respective fields available:
Print View
For practices with 3D and PTS Trim, we've made improvements to the movement behavior, and we've allowed users to move multiple dots simultaneously. Use the shift key to select the first and last dot of your desired group of dots then left-click and drag the middle dots to move all dots together:
Practices with 3D can now filter through their locations in their STL Print List or 3D Command Center:
When editing STL files in EasyRx 3D and using the Refinement Tools, you can now use Hot Keys:
CTRL+F - starts refinement
CTRL+B - Build
CTRL+C = Carve
CTRL+S = Smooth
CTRL+M = Margin
CTRL+K = Blockout
CTRL+U = Cutout
CTRL+B - Build
CTRL+C = Carve
CTRL+S = Smooth
CTRL+M = Margin
CTRL+K = Blockout
CTRL+U = Cutout
New Parts and Appliances
We've added "Bonded RPE w/ Super Screw" to the Parts and Appliances Library:
February 2024
Enhancements:
For practices, on the Mark Cases Rec/Del table, dates for when cases were marked as Rec'd and/or Del'd will show.
We have also added a Laboratory filter section:
Cloud9 integration - Vendor Comments getting written back to Cloud9 will include Templates, and/or Parts Used:
We've added Best Contact fields for labs to input when they go to Create a practice:
Practices submitting cases to labs using EasyRx Visual DLP can now access a payment portal through their EasyRx account:
Click on your practice name (in blue) at the top right corner of your dashboard > Click My Visual DLP Labs > Click Pay VDLP Lab
You can select your payment amount and add new credit cards if needed.
When a practice selects Request Repair or Request Remake from a previously delivered Rx, there will be a pop-up box requesting a comment from the practice as to why the request is being made - this will be helpful for the lab.
Bug Fixes:
For accounts with 3D Ai Services, when Requesting a service through the 3D Command Center, ABR and/or ABS will need to be selected in order to process - you cannot leave the fields empty.
We've fixed the Revision History section for Rxs - there was an issue of incorrect data showing:
January 2024
Enhancements:
When selecting a lab, Office, or Ship To on the Rx edit page, the data will display in alphabetical order.
For both practices and labs, when a case has been submitted as a Refinement, Repair, or Remake, it will be clearly labeled on the Dashboard:
RM - Remake
RP - Repair
RF - Refinement
For practices with 3D, you can now set your default 3D basing settings to shave off some time when manually editing files in the 3D editor.
When editing files with PTS Trimline points, we've enhanced the software to allow for smoother and faster point adjustments. When one point is moved, the neighboring point will not move - which allows for sharper angles. The trim points are also smaller than before:
Bug fixes:
3D Printer software - EnvisionOne RP had a recent software update that broke the integration to easily pull stl files from STL Print List or the patient's record over to the EnvisonOne RP software. That is fixed; you should now be able to download the integration again from Account Settings > 3rd Party Integrations page. (Please contact support with any issues).
When manually editing an STL file in EasyRx 3D, there was an issue with upper files not adjusting when using EasyBase/AngledBase, adding the base, and going back to adjust the AngledBase. That has been fixed. When editing in 3D, if there is no trim line detected on the open shell STL file you are working on, there will now show an error/warning message. Before this, accounts would only see a continuous spinning wheel.
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