EasyRx - Help Center

            Software Enhancements, Updates and Bug Fixes - 2018

            December 7, 2018


            Over the last couple of weeks, we've posted several changes to the program.  Changes are noted below. As always, we're here if you have questions or need help.  The EasyRx Team

            Artifact Removal Tool added to EasyRx 3D:
            We are very excited to announce a major enhancement to EasyRx 3D, adding support of a powerful Artifact Removal Tool. With the Artifact Removal tool, EasyRx Practices and Labs can remove scan remnants around STL/Digital Model files taken from 3D scanners. These remnants are usually items like an accidental scan of a clinician’s finger, a patient’s cheek, floating edges, and otherwise unwanted scan data. Artifact Removal safely removes this data leaving the rest of the model to trim, base, and label without bringing the model into other 3rd party software for time-consuming cleanup. This feature coupled with the existing EasyRx Auto-Optimizer, which preps the model prior to editing by re-meshing, filling small voids, and addressing self-intersects automatically, makes EasyRx 3D the fastest cloud-based 3D editor available on the market. 



            If you have EasyRx 3D now, we'll automatically enabled Artifact Removal Tool on your system.   If you are interested in Easyx3D and want to learn more, click here to schedule a demonstration:   Scheduled EasyRx 3D Demo


            For Labs on Standard, Premium and Enterprise, we've made it easier to add patients and upload files, to facilitate 3D printer workflow:

            There is now a new Patients option on the Main Menu.




            This page shows all patients connected to the lab.  This includes:

            -Patients from practices where the practice has submitted a prescription to the lab for the patient. -Patients added by the lab and linked to a practice.

            Also, this page includes a Add Patient button, to make it easy to add a new patient.  When adding a patient, you link the patient to the appropriate practice:


            Finally, after adding the patient, the patient page is opened, making it easy to open files for that patient. 



            Hide Standard Price by default. 
            We've added a new option to lab setup to hide the Standard Price by default. When enabled, when a practice user is creating a prescription, the Standard Price is hidden by default.   The use case is the patient or someone with the patient will not see the Lab's Standard Price. 





            When the option is enabled,  Standard.... is displayed with a down arrow. When the drown arrow is clicked,  the Standard Price is displayed:




            Also, if the option is enabled, when Viewing a Prescription, you must click to see the Standard Price:


            This option is available for both Commercial Labs and In-House labs.  
            To enable for In-House Lab, go to Account Options -- In-House Lab -- Prescription Options 
            To enable for Commercial Labs, go to Configure -- Prescription 


            Parts and Appliance changes:

            New Part added: Alf Appliance:




            New Part added: Labial Bow Clip





            New Part added: Upper EXE with Spurs




            • The E-Arch now supports movements to the 7s. Also, we added a new part named Lower Spring Jet which is identical to the E-Arch
            • The Closed Loop Labial Bow can now be moved to the lower.
            Bug fixes and minor tweaks
            • We fixed an issue where the program allowed annotations to be typed off the prescription workspace, allowing annotations to be cut off
            • We made changes to a few database queries impacting performance of the dashboard loading. We'll continue to work on performance. 
            • On the IDB Prescription Form, we fixed a issue loading the bracket lookup list when right clicking on a tooth
            • We fixed a bug where decisiduous tooth icon (the "D") was inadvertently copied to other prescriptions when using the "lookup another prescription option"
            • We fixed an issue where the model source was setup on templates was not properly copied to new prescriptions created using the One Page Prescription Form.
            • We fixed an error message being returned when using Open Another prescription. 

            Changes Posted November 9

            We added a few more parts this weekend:

            Soldered V Hook.
            We added several movements to the Soldered V Hook.

            The hook can now be placed in the positions shown in the screen slot and flipped as needed.







            Tandem Expander
            You can now remove the upper or lower component of the Tandem Expander, as needed.  You can drag off the upper or lower or delete it from the Parts panel below. One remove, the following message is displayed.   Choose Sub-Part to remove either the upper or lower. 




            Mushroom Spring
            The Mushroom Spring now supports more movements.  It now supports movement to any combination from 1-1 to 8-8:




            Bass Spring




            RPE

            The RPE now supports movements to the 4, 5s and 6s:



            Resta Clasp



            Changes Posted November 2


            Server Upgrade

            As more and more practices implement EasyRx, our server load has increased.  We upgraded memory on a couple of our servers, to handle the additional load.  This should result in faster performance. We are always monitoring server performance and will upgrade servers as needed.


            Request Repair / Remake Options now show when Rx is marked as Delivered

            The Request Repair / Request Remake now show when a case is marked as Delivered to the patient. 




            Request Repair / Request Remark now show when the case is in one of these Statuses:
            • Shipped
            • Exported
            • Completed
            • Downloaded
            • Mark as Delivered to the patient 

            Parts and Appliances

            We added the Memotain Retainer to the AOA Parts Library. It is now available to all practices submitting cases to AOA:



            Closed Loop Labial Bow




            Program Fixes:
            • We fixed a performance issue loading Aligner and IDB Prescriptions
            • We fixed an issue where when hitting [Back] Button the Prescription Feedback page, the entire list was re-loaded,not the selected date range.
            • We fixed an issue on the STL Print List Screen where the "only show models not printed" was not being honored.
            • On the Lab Dashboard, cases that have been Downloaded now show in the Count on Checked In Cases and in the list of cases available to be marked as Shipped



            Changes Posted October 27



            New Enhanced iTero Integration Status Messages
            To provide more information on the status of the scans being exported and attached via the iTero integration, we have enhanced the Status message when viewing a prescription.  There is now a Status line showing the current Status of the case:



            Status Messages:

            • Pending.  EasyRx is working to export the case from MyAlignTech
            • Ortho Modeling.  It make take several days for iTero to process Ortho Models before scans can be attached
            • Scanning.  The case is still being processed by iTero and can't be attached yet
            • iTero Login Failed. EasyRx was unable to login to MyAlignTech. Please confirm your login credentials are accurate.
            • Unable to Access Case.  The Case Order ID was not found or you don't have permission to view it.
            • Available. iTero has now completed processing the case and the scan is available for download. Please click retry download to download the scan.
            New Parts Added:

            Barme RPE




            Tongue Crib - 3 Loops




            Tongue Guard 









            Changes Posted October 20




            We posted a few changes this weekend:

            • We fixed an issue  with user accounts not being able to access the option to enable International Date Format
            • We fixed an issue where clicking "Take Me Home" on the View Rx returned an error message
            • We fixed a issue with our Orthotrac integration if international date format was enabled in EasyRx and Orthotrac

            New Parts
            We added new different colored Essix Retainers
            • Essix retainer - Blue
            • Essix Retainer - Green
            • Essix Retainer - Orange
            • Essix Retainer - Pink
            • Essix Retainer - Yellow

             


            Changes Posted October 13

            EasyRx now supports marking Deciduous Teeth on Prescriptions




            You can now mark Deciduous Teeth on Prescriptions! Working from the Prescription Workspace, click the tooth icon on the new toolbar on the right side to open the deciduous teeth popup:



            • Click the appropriate circle to select or un-select a deciduous tooth
            • After deciduous teeth are marked, they are noted with a the D on the  Prescription Workspace
            Viewing or printing the Prescription, the marked Deciduous Teeth are noted below the Prescription graphic
























            NOTES:
            • If you are using the Palmer numbering  system, the Deciduous teeth display using Palmer notation 
            • If you are using Universal numbering system, the Deciduous teeth display using Universal notation

            Now add URL links to Prescriptions and Prescription Templates

            We've had many requests to include a URL link to the prescription info at a third party website. For example, if you are using EasyRx to track your Invisalign cases, add a link to the patient's Invisalign case at www.invisalign.com, making it easy to open the Invisalign case from EasyRx.

            On the new icon toolbar on the right side, there is now a URL link button.  Click to open the Integration Link screen.  From this screen, you can open an existing link or copy in a URL link:





            NOTES:
            • Copy in the URL using [CTRL] + [V] or right click page
            • You can setup a default URL on Prescriptions Templates



            Main Dashboard - Appointment Date Tab Enhancement      
            On the Appointment Date tab, the Appointment Date on the Rx or the Appointment Date on patient is highlighted in Red if these dates are BEFORE the Needed by Date.  The idea is to make it easy to quickly see possible date mis-match issues between Needed by Date and Appointment Date:



            The File List on the Patient Screen is now sort-able:
            The Type, Name, Date, Size columns are sort-able. Click the header to sort on the preferred column 





            New Dental Parts Added
            As we expand our support of dental prescriptions, we've added these parts to the EasyRx Universal Library of Parts and Appliances
             
            • Bridge
            • Bridge Connector
            • Dental crown
            • Ceramic Crown 
            • Porcelain fused to metal Crown 
            • Gold Alloy Crown
            • Metal Crown 
            • Implant crown
            • Resin Provisional Crown
            • Porcelain Fused to Zirconia Crown 
            • Non-precious Metal Crown
            • Full Contour Zirconia Crown
            • PMMA Provisional Crown
            • Precious Metal Crown
            • Ball Abutment
            • Implant Abutment
            • Implant Screwdown Abutment
            • implant Cementable Abutment
            • Inlay
            • Onlay
            • Pontic
            • Screwdown Implant Drown
            • Temporary
            • Veneer
            • Porcelain Veneer
            • Composite Veneer
            • Instant Veneer
            • Removable Veneer
            • Diagnostic Wax Up

            New Parts Added / Enhanced:

            Deimpactor Appliance



            Contoured Labial Bow
            We added a Part Option to draw the Labial Bow Contoured:


             
            Hyrax RPE with Rests




            Higgins Crossbow with Soldered Stops



            Distal Jet with Tads





            Bilateral Mandibular Pivots



            Bluegrass w/Beads
            We've added a Part Option to Bluegrass w/Beads to set the number of beads needed. Previously, the part only supported three. 





            Program Fixes:
            • We fixed a intermittent issue with the Dashboard Search not properly returning results.  
            • We fixed an issue where acrylic colors added to a Rx that did not have acryllic, did not show on the prescription. 
            • We fixed an issue with EasyRx 3D Viewer not openifiles on Internet Explorer or Edge.  
            • We fixed an issue with column sorting on the Appointment Date Dashboard
            • We fixed an issue where you were unable to mark appliances as Favorites.
            • We fixed an issue with sorting by tags on the Tags Screen.  

            Changes posted September 22

            EasyRx now supports dd/mm/yyyy date format, in addition to already supported mm/dd/yyyy format.

            For practices, go to Account Menu -- Account Settings -- Accounts to set your preferred date format
            For labs, go to Configure -- Prescription Options to your set your preferred date format.



            NOTE:  The default date format is mm/dd/yyyy.


            For Dental Parts, we added a new Copy Part Options:



            Copy Part Options:
            On Add - After setting Part Options on the initial part, if this option is checked, the part options on additional parts added will have the part options from the initial part copied. For example, if you add a dental crown to UR5, set Part Options, then add a dental crown to say UR4, the dental crown added to UR4 will have the part options from UR5 copied over..  
            Copy Selected to All Current Parts.   Copies the Part Options on the current selected Part to all same parts. For example, you add a dental crown to UR1, UR2, UR3, UR4 and sent the part options on UR4.  If you click this option, the Part Options from UR4 will be copied to the dental crown on UR1, UR2 and UR3.
            From this tooth [Choose] to the select tooth.  Copies the part options from the tooth chosen to the selected tooth.  For example, select UR2 and choose Ur5 from the dropdown to copy the part options from UR5 to UR2.

            Other Changes
            • We renamed our tooth number to Universal (Dental) and Palmer (Orthodontic)
            • We fixed a issue adding annotations to the bottom 2 lines of the Prescription Workspace
            Changes posted on September 7

            We've added "Date Needed" to the Tagged Script Filter View.  You can also click on the header to sort by the Date Needed column




            If Dental Tooth Numbering is enabled, the following screen now display Universal Tooth Numbering

            -Dental Part Option Screen
            -Resets
            -Aligners
            -Indirect Bonding screen




            New Parts:

            Front Cross Over Bow with Loop



            Lingual Face Mask Hooks



            Theroux Retainer - No Acrylic 


            Rickonator



            Rickonator Plus



            Bonded RPE can now be moved to the



            Other changes:

            • We added a new template button to the Save Template screen 
            • We fixed a memory issue on our servers, caused by our increasing volume
            • We fixed a issue with the ITero import if the patient name had a / or \ symbol in the name, like John Smith U/L scan
            • We fixed an issue with auto fill when creating new patients


            Changes posted on August 24th

            EasyRx now supports Universal Numbering system, in addition to the currently support Palmer Numbering System


            The Universal Numbering is listed as "Dental" and the Palmer Numbering System is listed as "Orthodontic". 

            The preferred Numbering System can be enabled for the entire practice or set individually by doctor.  
            To enable the Dental Numbering System for the practice, go to Account Settings -- Account Options and set the Default Tooth Numbering system for the Practice


            To enable the Dental Numbering System by Doctor, go to Account Settings - Profile -- Edit Doctor 


            NOTES: 
            • By default, all accounts use the Orthodontic Number System
            • Labs receiving the prescription will see the Numbering System set by the practice or doctor:
            • If the prescription is submitted using with Orthodontic Numbering System, the lab will see the prescription with Orthodontic Numbering
            • If the prescription is submitted using with Dental Numbering System, the lab will see the prescription with Dental Numbering
            SureSmile File Optimization Changes

            We've made additional changes to EasyRx Optimize to better support SureSmile STL files. 

            • If EasyRx Optimize finds the SureSmile STL is compatible with EasyRx 3D, the Optimized process will execute and  leave the SureSmile base on the file. These files can be oriented, labelled and printed 
            • If EasyRx Optimize finds the SureSmile STL is not compatible with EasyRx, the Optimized process will execute and remove the SureSmile base. These files will need to be oriented trimmed, based and labelled before printing. 


            New Parts and Appliances

            New Parts:  Lower Lingual Wire and Upper Lingual Wire




            The TPA w/ extensions can now be placed on the 7s:





            We fixed a bug on Lab Accounts where the Mark Cases As Shipped option did not properly refresh the page when more then 12 or so prescriptions were marked as shipped at the same time.  It appeared the cases were not marked as shipped, when in fact, the cases were marked as shipped. This is now fixed.


            Changes posted August 10th

            • We upgraded our Optimize servers to handle the increasing number of files uploaded to EasyRx to be optimized.
            • We fixed an issue where the Connect button did not work on Internet Explorer
            • We fixed an issue where the View STL Print list for Lab logins was not showing files manually uploaded by the lab
            Changes Posted August 3rd

            • We fixed a bug where Comments added to Rx were not refreshing promptly, making it appear the comments were not getting added
            • We fixed a bug where labs were unable to add parts to a existing Rx


            Changes posted July 28,  2018 


            New 3D Printer Integration 

            EasyRx now integrates with the MiiCraft 3D printer family (http://www.miicraft.com/). Via the integration, EasyRx can seamlessly passes EasyRx based STL files to the MiiCraft printer via their MiiCraft printer software.   

            From the View STL Print List screen, select the files to be printed by clicking the appropriate checkbox and click the MiiUtility icon.   EasyRx will launch MiiUtility software and "pass in" the selected STL files.  One click to open files for 3D printing!  




            For more information, please review the KB article on Setup and Using the MiiCraft integration. 

            We fixed a little bug where the search bar was misaligned on the dashbaord
            We added some more date validation to the Date Needed field
            We fixed a bug were the Parts and Appliance Categories could be duplicated. 

            We added several new parts in this update:

            Tongue Thrust Inhibitor



            Upper Lingual Holding Arch with loops


            Transpalatal Arch with Acrylic Button 


            Spring Aligner with 2 piece Acrylic - Upper and Lower 


            Part Changes

            • Carriere Bar can now placed on the 3s, in addition to the 2s
            • The 3 x 3 Bonded Retainer has been renamed to Bonded Lingual Retainer
            • Distal Soldered Occlusal Rest can now be placed on the 6s

            Changes Posted July 6, 2018 

            For labs running EasyRx Lab Standard, Premium or Enterprise, we've enabled the following EasyRx 3D features:

            Labs can now enable the currently supported 3D printer integrations, including:
            -Formlabs Preform
            -EnvisionTEC Perfactory
            -MoonRay RayWare
            -NextDent 3D Sprint 

            Go to Configure --> 3rd Party integrations to enable. Also, search the Help Center for KB articles on setup and using the appropriate integration 

            We've enabled the new EasyRx 3D menu for labs:

            Menu enhancements
            We've enhanced the EasyRx 3D Menu to displays new menu options:



            • View Patient loads the patient manager 
            • View Prescription loads the Prescription manager
            • View Local STL Files loads the STL Viewer for selected STL Files
            • View STL Print List loads a new screen displaying STL files ready for printing. 

            View STL Print List  Screen 
            To improve the workflow from EasyRx to 3D printer software, we've added a new View STL Print List screen displays STL files ready for printing.   



            From this screen, select the files to be printed by clicking the appropriate checkbox and click the icon of the printer software to launch.   EasyRx will launch the 3D Printer software and "pass in" the selected STL files.  One click to open files for 3D printing!  Once a model is printed, click the printed box to mark the model as printed.  You can also download selected selected files via the download icon.


            EasyRx 3D changes 

            We posted a few refinements to EasyRx 3D:

            -When saving a EasyRx 3D based model, the default file name is now Patient Name_Model Type
            -We've refined the save window, making it easier to enter a unique file name without issues
            -When saving a model, you can now highlight files names and delete / change the name
            -When a model is now properly oriented, the Orient panel 
            -Added a "Are yo sure?" question if you attempt to close EasyRx 3D without saving the based model
            -We moved the location of Optimize to the panel showing patient name and file name
            -We added a ? to the header, which links to the EasyRx 3D EasyVid Series on Youtube.

            We integrated all EasyRx outbound email with the Amazon SES email platform. The goal is to better support our increasing volume as well as reduce our emails being tagged as spam.

            A few bug fixes...
            -We fixed a bug where uploaded 3sz files did not open. 
            -We fixed a bug where patient names entered with a apostrophe, like O'Callahan, displayed incorrectly.
            -We fixed a bug where you were unable to upload files from the View Rx page if a 3D printer was enabled
            -We fixed a bug with the iTero integration where choosing to create a patient did not properly copy the last name to the new patient recor

            For practices, we have removed the "Help Me To" help link and replaced with a new Integrated Help System "EasyRx Help Topics" displayed on the right side of each page.    When clicked, a Help Topics menu option is displayed. The topics displayed are context sensitive to where you are in the app.  From the Dashboard, you see general help topics, when on the Templates page, you see help on templates, on the In-House lab page, you see help for in-house labs, etc. 






            New Parts:
            Upper Spring Aligner with 2 Piece Acrylic 




            Lower Spring Aligner with 2 Piece Acrylic 





            June 25, 2018 

            We have refined how search results display on the new One Page Prescription Form.  The letters, P, A and T, which represent Parts, Appliances or Templates have been right aligned, allowing for more text to be displayed. 



            You can now delete comments on Templates.




            We've added a link to our Youtube channel to the Contact Support menu option. Our plan is to continually update the Youtube channel with EasyVids.


            We now prevent blank patient records from being added to EasyRx. 
            We fixed a couple bugs with assigning Production Locations to tech on lab accounts
            If you have enabled OrthoAnalyzer, the software can now be opened from the one page prescription form


            New EasyRx Connected Labs

            3D Dental Prints - Burley, ID  https://www.3ddentalprints.com/
            Greaterc  - Cincinnati
            Scrimpshire Dental - Huntsville, AL https://ndxscrimpshire.com/
            American Orthodontic Laboratory - Cleveland, OH - http://americanortholab.com/
            Radic Ortho Lab - Brentwood, CA 


             What's New - May 2018 


            We've added a few new features, enhancements and program corrections to EasyRx. 

            Here are the big new enhancements this month

            • One Page Prescription Form 
            • iTero / MyAligntech Integration Enhancements - Released
            • New View Option to show more records on Dashboard and other table views 
            • Stats Feature: Cases view added to Stats screen 
            • Stats Feature: Pricing now displayed for models 
            • In-House Lab Feature: New CheckIn / Complete Buttons added to Dashboard
            • EasyRx 3D Enhancements:
            • New View STL Print List  Screen added 
            • Dolphin integration now supports Treatment Card integration
            • Ortho2 Integration annouced and in beta
            • New 3D printer software integrations added: 
              • EnvisionTEC Perfactory
              • 3D Systems / NextDent - 3D Sprint 
              • MoonRay RayWare

            EasyRx Universal One Page Prescription Form 
            Based on customer feedback, we've added a new one page prescription form.  The One Page form includes all information to create and submit a prescription, all on one page!  We demonstrated the new form at the AAO in D.C. and received very positive feedback. 



            You can watch a short video on using the One Page Rx Form here: EasyVid - One Page Prescription Form

            The One Page Prescription Form is not enabled by default. Go to Account Options -- Accounts Settings to enable. 



            iTero / MyAligntech Integration Enhancements - Released
            After over a month of beta testing, we are excited to release the new ITero integration changes announced last month. 

            We have added a iTero - Recent Scans menu option to the Dashboard and a Lookup and Insert iTero Case link to the Uploads tab. The goal of this feature is to obtain the correct "Case Order IDs" for your patient's Rxs instead of manually logging into the iTero portal to find / copy and paste--speeding up the process! 




            When selected, you'll see a list of all iTero scans, sorted chronologically, with the most recent scans on the first page 
            • You can refresh the list by clicking [Check for New Scans] at the top (like you just took a scan that is not displaying)
            • Click [Create Rx] to create a prescription for the selected patient. If the patient is found in EasyRx, the [Create Rx] screen is displayed. If the patent is not found, the lookup patient screen is displayed, allowing to link to a existing patient or create a new patient 
            • When the prescription loads, the iTero Case Order ID is copied to the Uploads tab and validated
            • [View Rx] is displayed if a prescription has already been created using that scan.  Click [View Rx] to view the prescription


            We have added a new option Lookup and Insert iTero Case to the Uploads tab. The MyAligntech link still emails if you'd prefer to login to the iTero portal to obtain the Case Order ID manually.




            When clicking "Look Up and Insert iTero Case" this opens a window displaying Recent iTero scans



            The scans are displayed in chronological order, with the most recent scans on the first page.  
            • Click [Check for New Scans] to refresh the list
            • Click [attach scan] to attach the Case Order ID to this prescription 

            New View Option to show more records on Dashboard and other table views 
            You can now display 10, 50 or 100 records on each table view, like the dashboard.   


            NOTE: The preference is "sticky"  across all tables.  

            EasyRx 3D Enhancements:

            Menu enhancements
            We've enhanced the EasyRx 3D Menu to displays new menu options:



            • View Patient loads the patient manager 
            • View Prescription loads the Prescription manager
            • View Local STL Files loads the STL Viewer for selected STL Files
            • View STL Print List loads a new screen displaying STL files ready for printing. 

            View STL Print List  Screen 
            To improve the workflow from EasyRx to 3D printer software, we've added a new View STL Print List screen displays STL files ready for printing.   



            From this screen, select the files to be printed by clicking the appropriate checkbox and click the icon of the printer software to launch.   EasyRx will launch the 3D Printer software and "pass in" the selected STL files.  One click to open files for 3D printing!  Once a model is printed, click the printed box to mark the model as printed.  You can also download selected selected files via the download icon.

            Bug fixes:
            • We fixed a bug where a embossed label intermittently printed as a engraved label on the model
            • We fixed a bug where, when saving a based upper model, the orientation was flipped. Now, when upper based files are opened in 3D Printer softare, the file loads base down.

            Stats Enhancements: 
            We added a couple enhancements to the Status screen:

            1. New Cases View added
            2. Pricing now displayed for models 

            New "Cases" View added
            To help answer the question "how many cases have we sent to this lab", we've added a new option "Cases" to the Status screen. Cases returns counts of cases submitted or completed / shipped to labs for the selected date range:



            • Cases is the count of cases for the selected date range
            • Prescription total is the sum of the pricing on all cases returned
            • By default, submitted cases are counted
            • Check Submitted / Shipped will return cases that have been marked as completed or shipped by commercial labs.
            • Export or Print the list as needed.
            You'll also notice the date range is now sticky as you switch between the menu options. If you enter a date range of 1/1/2018 to 3/3/2018 on the cases tabs, this date range will be entered by default on the other status men options: parts, appliances, templates, models, aligner and IDB.


            Stats Feature: Pricing now displayed for models 
            The models view displays the total count and total costs of Digital Study Models:


            To support this feature, we've added support to add pricing to 3D Printed Resin Models and Digital Study Models. Go to Account Settings -- In-House Lab - Models to configure. NOTE: Only available for Practice Practice Premium or Commercial lab account customers. 

            In-House Lab Dashboard changes
            We made a couple changes on the In-House lab Dashboard:
            • New Check-In and Mark Completed button added to Dashboard.  
              We've added two buttons to the In-House lab dashboard to make it easier to check in and mark cases as completed.  


            To check-in a case or mark as case as completed, enter the Rx ID OR place your cursor in the appropriate box and scan the bar code on the printed Rx.  
            NOTE: Any simple USB bar code scanner can be used to scan the bar code on the printed RX. Go to Amazon and search USB bar code scanner.  Please contact us If you need help or have questions how to setup the bar code scanner. 
            • The Default Date range is now "Last 30 days".
            • All Submitted, Checked In and Completed cases are displayed by default.  You can use the dashboard filers to refine your search as needed.

            Miscellaneous changes 
            • We added EasyRx Connect to the Contact Support menu area EasyRx Connect opens Zoho Assist, allowing you to easily start a remote access support session
            • For cases being submitted to EasyRx Enterprise lab accounts, we added "Bill To" to the Checkout page.



            New Parts and Appliances
            • We've added the new Envisium patented palatal appliance. For more information, visit www.envisium.net
            • Mara part can be placed only on upper / lower or both 
            • Hang Expanser can now be moved to the 5s and 7s
            • Added new part RPE with Reverse Pull Headgear Hooks
            • New Parts: Plastic Pontic w/Wire and Fixed Pontic w/wire
            • We fixed an issue with Face Mask Hooks where the part disappeared when placed on the lower 3s.  
            For a complete update, visit the Recently Added Parts and Appliances KB article.

            Commercial Lab Enhancements
            • Connected and Standard Lab accounts can now enable User Logins
            • Connected and Standard labs can now enable Production Location Tracking
            • Connected and Standard Lab accounts can now assign users to Production Locations, giving them access to only cases submitted to their Production Location.


            • Can now Check-In and Ship by scanning the bar code on the printed Rx form
            • For Enterprise labs, added new security right "Disable Viewing of Pricing" information. When enabled, pricing information does not display when viewing prescriptions
            • We have worked closed with Magic Touch software to fully implement a EasyRx -- MagicTouch Integration. If you use Magic Touch at your lab, please contact us with more information.




            New Connected Labs
            Please welcome these new Connected labs, who recently joined the EasyRx Network 

            Enterprise labs:
            Standard Labs:

            Connected customers:

            Also, checkout our new EasyRx Connected lab page we rolled out this month: http://www.easyrxortho.com/connected-labs/

            What's New February 2018

            We've added a few new features, enhancements and program corrections to EasyRx.

            iTero Integration Enhancement - In Beta 
            We have started beta testing a couple really exciting changes to the ITero integration.  We have added a iTero - Recent Scans menu option to the Dashboard and a Lookup and Insert iTero Case link to the Uploads tab. The goal of this feature is to obtain the correct "Case Order IDs" for your patient's Rxs instead of manually logging into the iTero portal to find / copy and paste--speeding up the process! 




            When selected, you'll see a list of all iTero scans, sorted chronologically, with the most recent scans on the first page 
            • You can refresh the list by clicking [Check for New Scans] at the top (like you just took a scan that is not displaying)
            • Click [Create Rx] to create a prescription for the selected patient. If the patient is found in EasyRx, the [Create Rx] screen is displayed. If the patent is not found, the lookup patient screen is displayed, allowing to link to a existing patient or create a new patient 
            • When the prescription loads, the iTero Case Order ID is copied to the Uploads tab and validated
            • [View Rx] is displayed if a prescription has already been created using that scan.  Click [View Rx] to view the prescription


            We have added a new option Lookup and Insert iTero Case to the Uploads tab. The MyAligntech link still emails if you'd prefer to login to the iTero portal to obtain the Case Order ID manually.




            When clicking "Look Up and Insert iTero Case" this opens a window displaying Recent iTero scans



            The scans are displayed in chronological order, with the most recent scans on the first page.  
            • Click [Check for New Scans] to refresh the list
            • Click [attach scan] to attach the Case Order ID to this prescription 


            In-House lab enhancements
            We've added some cool enhancements to the dashboard for the In-house lab screen



            You can now filter on the following:
            • Submitted Date
            • Manufacture Date
            • Needed By Date
            • Status
            • Office
            • Doctor 
            • Tag
            • Production Location 
            • Lab Tech
            We also added row coloring to the In-House lab dashboard: Green for digital cases (cases that have a digital model source) and White ( for physical/plaster cases/non-digital)

            In-House Labs can now track Production Location, Manufacture Date and Lab techs
            We've added a new screen Lab Tracking Information screen to the View Rx page for In-house labs.  From this screen you can track:

            • Production Location 
            • Manufacture Date
            • Lab Techs


            NOTE:
            To enable Production Location tracking and define your lab techs, go to: Account Settings -- Configure  to setup Production Locations and Lab Techs.

            New Dashboard added to all Commercial labs plans
            We've added a enhanced dashboard to all Commercial lab plans:



            You can now filter by:
            • Submitted Date
            • Needed Date
            • Date Range
            • Practice
            • Office
            • Doctor
            • Tags

            New Date Range Filter Added
            We've added Next week and Next week as date range filters to both In-House and Commercial labs



            Template, Appliance and Part section added to the top of the Prescription page
            To help with quickly identifying the template, appliance or parts on a prescription, these sections now display above the prescription image.  It also shows below the graphic, in the same spot as previously shown.




            EasyRx 3D Enhancements

            You can now choose your labels to Emboss or Engrave on models, regardless of if you placed a Hollow or Regular base!   



            • Both options are supported on Regular and Hollow models
            • Regular models default to engrave label type and Hollow models default to embossed.  Both can be switched as needed
            This setting will apply to ALL your labels on the same model, you cannot choose one label to engrave and another to emboss at this time. 
            Other 3D Changes:
            • We've added additional checking when saving files to remove special characters like $, &, * etc.  --- this previously caused saving issues 
            • We've made changes to our Optimizer to support "print ready" SureSmile, Orchestrate 3D files and Invisalign exports.
            Other "What's New" worthy tweaks and changes in the update.

            Duplicate Compact RPE removed.
            Somehow, over the years, we ended up with two Compact RPE parts in the Parts Library.  One of the Compact RPE's supported movement and one did not. to avoid confusion (hopefully) we have removed the Compact RPE with no movement from the Parts Library.   What this means:

            -If you search the Parts Library, only the Compact RPE with movement is displayed
            -Existing prescriptions with the Compact RPE with no movement were not changed
            -Existing templates with the Compact RPE with no movement were not chaged

            If you have any templates using the Compact RPE, we recommend reviewing and confirming the template works properly. If you prefer, you can remove the Compact RPE with no movement with the Compact RPE with movement, giving you more flexibility after the template is applied to a prescription

            • You'll notice, on the Create Rx page, the cursor defaults to the last name box. 
            • We've disabled "auto-fill" on all date fields, like Date Needed.  This change allows auto-fill to be enabled in your browser , but it will not impact EasyRx.
            • We've enabled the new Templates Default screen for   Commercial Labs. For more information on Template Defaults, see the What's New from January, 2018
            • We removed the Event Notification option from the Main Dashboard (to free up some space).  It can now be found under the Messages menu option
            • We fixed a bug where the Color Chart Preview did not work for Commercial labs
            • We fixed a bug where using the save as template button returned an error message.
            • We fixed a bug where TAD parts did not properly save on templates
            • We fixed a bug where adding or updating Model information on Templates removed existing model information already saved on the template
            Part Changes:

            Roncone RPE - Rear arms can be moved to the 7s
            Modified Mushroom Spring -  Can now be moved to the lower.
            Occlusal Facemask Hooks - Added to library
            Carriere Bar - Added with movement 

            New Connected Labs
            Please welcome these new EasyRx Connected labs, who recently joined the EasyRx Network of Connected Labs!
            • POL Dental Laboratories, San Fernando, CA http://www.polusa.org/
            • R K Dental Studios,Naperville, IL http://www.rkdentalstudios.com/
            • SML / Space Maintainers,Chatsworth, CA, https://www.smlglobal.com/
            • Best Impressions Orthodontic Lab, Sugar Hill, GA
            • New Age Orthodontics, Paramus, NJ
            • Ortho Pro-Tech Dental Lab, Lakeland FL,
            • OrthoDent Dental Laboratory, Birmingham, AL
            • R K Dental Studios, Naperville, IL
            • The Wirebenders, San Jose, CA
            • Karen Tidwell Lab, Adamsville, Al
            • OrthoKids Dental Lab, Barcelona, Spain
            • Blue Ridge Orthodontic Lab
            Remember, if you work with a lab that doesn't use EasyRx, they can join/use EasyRx as a lab at no-cost. Let us know at info@easyrxortho.com and we will reach out, or you can contact your lab and tell them to sign up at www.easyrxortho.com - we even provide FREE training / Support

            Thank you for all your support of EasyRx and let know what if you have questions / feedback at support@easyrxortho.com or call us at 1-888-340-3751

            Updated: 6 days ago
            Helpful?  
            Help us to make this article better
            0 0