This is a summary of the exciting new changes and corrections introduced in 2023. This KB is updated as each update is released.
If there is something in particular that you are looking for, you can search for a keyword on this page by clicking CTRL F on Windows, or Command F on Macs.
As always, we're available to help and answer questions.
The EasyRx Team
In some areas in the Edit Rx workspace, the right-click function/modal was not populating - this has been fixed.
We have 2 new integrations to announce!
EasyRx now integrates with 3Disc Intra-oral Scanner and Allied Star Intra-oral Scanner.
Click the links below to read how to set up and use each integration.
We've added a "Translate" section for accounts whose practice language is set in Spanish so the translation can be edited.
Click on your practice name in the top right corner of your dashboard > select Translate:
From this page, you'll find the first character of the content you'd like to translate. For example, if I want to edit "1 3D Printed Resin Model" I'd look for "1" on the far left, then search through the options, add my preferred translation, and click "Gaurdar "or "Save" at the bottom.
On the Patient Profile page, you can now view 10, 50, or 100 Rxs:
Updates of the "ship_date" parameter can now be passed through our API.
Dexis Admin Dashboard added to SA.
New integration with Dexis scanner!
EasyRx now integrates with the Dexis Scanner, where accounts can easily access their Dexis scans to attach to their Rxs.
Once you've gone through the setup, you will see Dexis IS - Recent Scans on your Dashboard, where you can Create Rx (if you don't have a practice management software integration setup) and have the files auto-attach to the Rx:
You can also access the list of Dexis scans from Model Source when editing the EasyRx:
As well as attach scans to the patient's EasyRx record. Go to Patients > search for your patient > View:
For Automated Services > Automatic PTS Trim Line File Generation, we no longer support the "Half & Half (Scalloped Buccal, Straight Lingual) option for Trim Path Type:
For Cloud9 customers, coming soon (we will put out more media) is a hyperlink in Cloud9 that will open up the patient's EasyRx record:
You must have a Practice Standard, EasyRx 3D-Standard, or Premium account and have your integration enabled to see and use this hyperlink.
Practices can now set a default Doctor, Office, and Ship To (office) in their accounts to autofill on created Rxs and save some clicks/time:
Your Doctor(s) and Office Location(s) must be added to your account in your Profile settings.
Go to Account Settings > Account Options > select your default options for Doctor, Location, and Ship To:
Practices now can delete their Saved prescriptions in bulk. From Saved, select multiple files on the left and select DELETE.
This will be useful for accounts that need to clean up their Saved section.
For Cloud9 users that have an Invisalign Tracker Lab: when an Rx sent to that tracker lab is marked as Received in EasyRx, a comment entry will show in Cloud9:
When editing an Rx and Acrylic colors are selected, the color name will show to the right in the Part Options column:
The Share with Colleague feature is now visible to recipients for 72 hours instead of 24 hours.
From the Favorites tab on the Dashboard, accounts have additional EXPORT options of CSV, XLS, or PDF:
For practices, we fixed an issue where a patient's next appointment date on the Appointment Date dashboard did not match the appointment date in the patient's EasyRx record/file.
For Enterprise lab accounts with the Worldship(UPS) integration: When multiple cases were sent to the same practice and had the same alternative shipping option (e.g., UPS Next Day Air), EasyRx generated a separate shipping label for each case. This led to increased costs and operational inefficiency, as each label treated its associated case as an individual package.
This will now generate one shipping label for multiple cases going to the same office with the same shipping option.
For labs that can Create Patients, instead of getting an error page when forgetting to input the practice associated with the patient, you will get a reminder pop-up to input a practice.
Patients > Create Patient:
In the 3D Command Center, after the STL files process, you see the 3D-O (output) file; after you edit that output file, you'll see the 3D-E (edited) file.
There was an issue where if you had 3D-E files to send to your printer (with your printer integration set up), you'd select your files and press the printer icon to pass those files over; the 3D-O files would pass through instead of the 3D-E. Now, 3D-E files will pass over.
The date range filters in the 3D Command Center are now loading properly for accounts with their date layout set to DD/MM/YYYY.
For practice accounts, from Stats > Templates, when Completed/Shipped is selected, relative cases will now appear.
As a practice, when an Rx is created and a default lab is auto-assigned, that lab's field settings will be part of the Rx, but when another lab is selected with its field settings, they will now be recognized. There was an issue where the default lab's settings would stick when another lab was selected after the fact.
When Request Remake, Repair, or Refinement is selected, the newly generated Rx will now pass over the Template(s) used (if any) from the original Rx.
There was an issue in the Rx Revision History where the data would show a lab user connected to the practice had made an edit or update where the lab user was not affiliated with the practice; that is fixed. It will now show the practice or the external lab in the User column.
For Labs, an issue with Billing Items getting added twice to Templates has been fixed.
In 3D, an issue would seldom occur when drain holes were requested that they would not show; that is fixed.
- iTero Recent Scans dashboard shows scans from the original (V1) and new (V2) integration.
Automated Services - Automated Basing now supports a "Shell_mold" option for Trim Type:
We've added an Aligner Tracking tab in Stats for practices:
When you use the Aligner Tracking feature on an in-house Rx, you can pull that data from your Stats page.
When on the View Rx page, there is now a button to view the patient's information as a pop-up:
For Enterprise Labs - for invoicing, you can now add a Billing Only location for your practices.
On the Lab Dashboard, under the Checked-Out Cases tab/filter, there is now a date range filter option:
Labs are now able to remove connections with practices. Go to Practices > find the practice and select Remove on the righthand side:
For Labs, the Manage Prescription page now defaults to show Scripts from the Last 90 Days instead of This Month:
This page can also be accessed from Practices > search for practice > select "scripts" on the right-hand side
Commercial labs now have the setting not to require a Ship Date on the Rx CheckIn page.
Go to Configure > Prescription Options > Select the checkbox next to "Don't require Ship Date on CheckIn" > Save
Completed status will autofill for Rxs marked as Received. Completed and Received status will autofill for Rxs marked as Delivered. This is only for Rxs Submitted to In-house labs or tracker labs.
Download buttons were added to the Clinical Notifications pop-up in the Notify Regarding file section:
We've added a Bin Numbers column to the Tagged Prescriptions pop-up.
From your dashboard, when you select a tag that's being used (bottom left of your dashboard), the pop of Rxs that currently contain that tag will now have a column for the Bin Number associated with that Rx.
Labs can now export a list of their practices, including the practice email address.
From Practices, click on the Export button, and this will generate a file with
Practice Name, Office Name, Office Street, Office City, Office State, Office Zip, Office Email address:
We resolved an issue for Enterprise Lab accounts where setting a shipping type override on check-in, then checking out cases with the shipping type overridden and cases with the default shipping type to the same office would result in two separate shipments to that office. Now, cases shipped by the default shipping type to the office with the overriding shipping type will be grouped into a single shipment using the shipping type selected on check-in.
On Saved Rxs that were brought back from Submitted status to an in-house or tracker lab, the Undo Check-in selection is no longer an option:
In a patient's EasyRx record, under files, any hyperlinks that were uploaded were not directing anywhere when you would go to click on the link. The links will work now.
When editing an Rx, under the Parts Used tab, you can now click along any part of that row to select the part; before, you could only click between Edit and Comment.
For practices, we fixed an issue where a patient's next appointment date on their Rx, on the dashboard, did not match the appointment date in the patient's EasyRx record/file.
From the CreateRx page, the EasyRx 3D menu options are not blocked off by the Rx header:
For labs, Practice Notes are now included when you print an Rx:
On the Dashboard, from the Appointment Date tab/filter, there was an issue where when a custom date range was input, the results showed Rxs with appointment dates outside that range; that is fixed.
Status names on the View page tracking bar for Rxs Submitted to an Aligner Tracking lab had text styling issues. Those are better balanced now:
May 25, 2023
On the Lab Invoice page, you can now view and change the Bill To and Ship To fields:
We added the External Patient ID to the Patient Manager Page
We added Patient Information to the View Rx Page
EasyRx 3D Automated Services Enhancements
- We now support the LAC Laser Aligner Trimming Machine
- When requesting PTS Trim Line, you can now request Trim Path Type Mouthguard w/ Side Fremulums
- The Trim Margin now supports from .01mm to 6.0mm
A couple of changes to Print Labels: We added support for a new label size: 2 5/16 x4 and Ship To Name and Ship To Address are now supported fields:
The Dolphin integration now displays who submitted the case
- We fixed a bug where the admin list of practices was jumbled
New Part: IDB Clear
This was added as a request for in-house labs to better differentiate their IDB cases. IDB Metal already exists.
New Part: Sintered Bands
We've added a new part and design for Sintered Bands for the Upper and Lower arches. There is lingual coverage up to the 3s/cuspids and back to the 7s/second molars - full coverage of 7s is available in Part Options, as shown below:
Please still indicate you need/use sintered band in Band Options, for your lab to see.
New Parts Added: Higgins Crossbow Upper and Higgins Crossbow Lower:
The Higgins Crossbow can now be separated by upper and lower arch, as requested by practices. You can now add only the upper or the lower design with the ability to remove the rests on the lower, as shown below:
New Part: MARPE
The MARPE design is flexible in design/placement and the anterior arms and bands are removable, as shown below:
New Part: Power Arm w/ Sheath
Below shows the original Power Arm and the new free design for the Power Arm w/ Sheath.
Use Part Options to flip the loop.
Added Part Design Movement/Mobility: Buccal Arms on the Lower
Added design to the lower arch with arm movement to the 1s/central incisors.
Added Part Design/Mobility: Front Cross Over Bow w/ Loop to Lower
The Front Cross Over Bow w/ Loop can now be added to the lower arch with movement distal 2s/lateral incisors to 5s/second bicuspids.