Software Enhancements, Updates, and Bug Fixes - 2025
This is a summary of the exciting new changes and corrections introduced in 2025.
This KB is updated as each update is released.
If there is something in particular that you are looking for, you can search for a keyword on this page by clicking CTRL F on Windows, or Command F on Macs.
Visit the EasyRx Updates and Information KB Section in the Help Center to access all previous What's New KB articles
As always, we're available to help and answer questions.
The EasyRx Team
June 2025 Release:
For those of you who have a Commercial Lab account, you can now have an alert emailed to you when a Production Location is set on an Rx. Instead of an individual email, you can also opt for a daily report and/or pop-up messages within your browser. Production Locations are typically used to move cases between departments, but you could set them up however would work best for you.
Here is more information on setting up and using Production Locations:
Some adjustments were made to our Ship Date Automation rules (the ability for In-House Labs and Commercial Lab accounts to set their turnaround times based on Appliance types). At one point it was not taking Appliances into consideration and was only calculating off of Part rules and Part category rules.
This tool could be a big help with your schedule of appliances and setting realistic expectations on your turnaround times- if you would like to see more about setting it up that can be found here:
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May 2025 Release:
Practices with our 3D AutoServices can now set their files to run automatically only on the Templates/AI Profiles that they have mapped. This means that not every file will run once it's uploaded, only what you want to have processed based on the Template design applied/case type.
Some minor fixes were applied to the saving of 3D AI Profiles, most notably to ensure that the Pt Name that pulls from the Rx onto the label on the model always stayed dynamic.For our growing customer base outside of North America, we have taken more steps to ensure that the international date format can be used with all of the functions needed to keep your Practice organized.
At one point the View Rx>Date Needed page for In-House Labs and Commercial Labs would not allow changing that date if the date convention was set to mm/dd/yyyy. This has been resolved.
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April 2025 Release:
Medit and AlliedStar Recent Scans lists were not sorting by the scan date, resulting in Users having to sort by date whenever that table was loaded. This should now be resolved.
Minor bug fixes and service optimization
Customer Part design releases for Rx images
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March 2025 Release:
You can now save the 3D AI profiles outlined below from the Request AI Service page (clicking Request next to a Patient name on the 3D Command Center)
All of the Dashboard tabs now have the same color-coding option.
This is intended to serve as a visual cue when a case has not been marked as Received (back from Lab and ready to be picked up) when the Patient's Appointment to come pick it up is approaching.
To choose whichever color you'd like, if you click on the name of your Practice in the top-right corner and then go to Account Settings, it will be under Dashboard Options.
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February 2025 Release:
Our 3D Auto Services can automatically remove brackets, base raw STL files, create a PTS path for trimming machines, and can generate auto blockouts. We have introduced a couple new options to further tailor this feature to your needs. This is a separate Sales plan; more and more offices find this to be a huge time-saver.
You can now set different Profiles (Appliance A can be set to the base/label settings Profile A with one click)
These images below show a visual of what the Base Orientations should result in when you go to put these files into your 3D Printer build platform
This is found under the name of your Practice in the top-right corner>Account Settings>3D AI Software (must be logged in as an admin)
You can also see these options from the 3D Command Center page, but to save time please note that you can save time by locking in presets on the page above. Around March or April we should be ready to introduce different presets for different bases/appliances.
When a lab views a prescription, if the prescription has a part on it that the lab has marked inactive, a little pop-up window should come up on the view prescription page to alert the user that the part is disabled.
Upgrade to the Required iTero V2 integration with EasyRx:
After reaching out to Support at 888 340 3751 we will activate this for you with the help of iTero. Then if you go to Account Settings > 3rd Party Integrations, just enter your MyiTero.com email and password under here. 
This update is required by iTero and staying on v1 will result in not being able to attach scans.
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January 2025 Release:
We now have an Rx recovery tool in case anyone on your staff deletes an Rx accidentally. This should fully retrieve the files.
You are also able to limit a login's ability to delete Rxs if you edit your User Account permissions by going to Account Settings>User Accounts
We have released 3 new Parts to the Universal Library that all Practices and Labs should be able to access now:
Bone-Borne MARPE
Bone-Borne Power Screw
RPE w/ Power Screw
When a lab views a prescription, if the prescription has a part on it that the lab has marked inactive, a little pop-up window should come up on the view prescription page to alert the user that the part is disabled.
These images below show a visual of what these Base Orientations should result in when you go to put these files into your 3D Printer build platform
All of the Dashboard tabs now contain the same color-coding options. These are based on the Date Needed being close to due and the status of the Rxs, and is intended to serve as a warning by turning cases Orange, Red or whatever color you choose based on 3 different conditions. This can be set up under Account Settings>Dashboard Options and there is a more in-depth explanation of each of these
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