General
Email Statement and Invoice Password Set Up
To enhance security and protect your confidential information, we are implementing password protection for all statements and invoices. To set this up, you will need to generate passwords for your Accounts and send them an e-mail with that password. ...
Could Not Obtain Authorization from EasyRx Error (Refreshing the EasyRx Token)
The error "Could Not Obtain Authorization from EasyRx" is typically caused by the refresh token expiring that connects EasyRx to VisualDLP. This can be resolved by disconnecting and reconnecting your EasyRx account in Global Settings. 1. Select ...
Using Lab Dashboard
This article explains the functions of Lab Dashboard and assigning activities to technicians. 1. Click "Go To Lab Dashboard 2. Click "Lab Dashboard" 3. Click "Activities Due Today" 4. Click "Things You Can Do" 5. Click "Select Activities" 6. Select ...
Account Analysis - Invoice List by Date Range (Summary)
The Account Analysis - Invoice List by Date Range (Summary) Report details the orders and products of each account, or the specific account selected, during the selected date range. The orders are grouped by the account and the first line lists the ...
Account Analysis - Invoice List by Date Range (Detailed)
The Account Analysis - Invoice List by Date Range (Detailed) Report details the orders and products of each account, or the specific account selected, during the selected date range. The orders are grouped by the account and the first line lists the ...
Setting Up Camera To Capture Images in the Orders
Go to Settings, then My User Settings. Under "Capture Image Settings", click on the "Refresh Camera List" button. From there select your camera from the "Select Active Camera Device" drop down. Afterwards, enter the Capture Resolution settings. Here ...
Work Ticket Override for Workflows
VisualDLP can be setup to print a custom work ticket based on the workflow present in the order. To do this, you must first create a new workticket and save it for your business unit in the Report Designer module. Then, in the workflow editor, select ...
Batch Email Invoices
Now users can select multiple invoices to email to an account on demand. To send an invoice via email, be sure there is an email setup in the account for invoices, then click on Financial and select the invoices you want to email. Note, a separate ...
Batch Shipping
Users can now batch orders together that are shipping to the same address. Even if they are for different doctors. Batch shipping uses the ship dates and order status to determine which orders can be batched together. To use Batch Shipping, click on ...
Automatically Print on Invoice
Now, users can configure VisualDLP to automatically print when an order is invoiced. This save a few mouse clicks on each order. This feature can be enabled in User Settings. Click on My User Settings in the left hand menu. Then find the toggle ...
Order Location Scanning
Location Scanning This feature will allow users to setup locations and when orders are scanned at a location it will be displayed on the order and in the order history. It is useful for tracking order in the lab. Creating Location to scan. · Navigate ...
Creating an Order from Medit Scans
This feature allows users who receive cases from practices that use the Medit Inter-oral scanner to create an order from the Medit scans. · Navigate to IOS Scans under Orders · Select Medit from the dropdown menu · Select an ...
Create an Order from 3Shape Scans
This feature allows users who are connected to 3Shape Communicate to create an order from 3Shape scans. If you need to setup the 3Shape Communicate Integration, go here: ...
Setup and Using FedEx Integration
Getting Started To get started using FedEx in VisualDLP, you must first register with FedEx. Once registered, you will get a FedEx Shipper number which will be used to connect your FedEx shipping account to VisualDLP. NOTE: All FedEx Shipping Charges ...
How to Increase Entire Price List (by Percentage)
To increase an entire price list by a percentage, first navigate to the Price Lists under Product Management>Price Lists. Select the drop-down on the right of the price list to be increased Choose "Clone" Enter a New Price List Name (eg; Standard ...
Business Locations and Default Product Workflows
This feature allows users to set up multiple business locations, these locations can be assigned to employees and products to define default workflows by location. By utilizing business locations, users are able to set up default workflows for ...
The VisualDLP Delivery Module
The VisualDLP Delivery Module NOTE: To enable this feature, please contact Jenmar Support. Adding a Manifest First, select a route from your list of routes, then click the “ADD” button. This will create a delivery manifest for the route you ...
Setting Up and Using 3Shape Integration
Setting Up 3Shape Integration From the launch pad, go to global settings. Move down on the left side to ‘Integration Settings’ Click ‘log in’ and this will bring you to the 3Shape login page. Enter your 3Shape login information and click login ...
Trouble shooting QZTray
There are times when QZTray loses the certificate necessary to load the application for printing directly to printers. If this happens, please follow these steps. 1. Ensure you are running the latest version of Chrome 2. Remove installed QZTray ...
Jenmar VisualDLP Service Message Page
No Current Service Issues Service History 4/1 Summary: Between 22:35 UTC and 23:30 UTC VisualDLP was unavailable for some users. The symptoms of the issue included slow and sometimes non-responsive loading for users logged into VisualDLP and ...
Printing: QZ TRAY - When printing to QZ Tray, message prompts to allow Jenmar to access it
QZ Tray is a Third Party software installed on each computer to manage some features related to printing from VisualDLP. It is not required, but allows printers, trays, and other settings to be specified for standard forms such as Work Tickets, ...
EasyConnect - VisualDLP and EasyRx Integration Setup
VisualDLP and EasyRx Integration Setup Steps (Detailed Instructions for each step are included Below) 1. Sign Up for an EasyRx Connected Lab Account (VisualDLP) (If you have an EasyRx Account go to Step 2.) 2. Create a Service Account for VisualDLP ...
DL-Plus User's Guide (Build 2.2.400) - Full Doc
DL-Plus User’s Guide (Build 2.2.400) Copyright © 2014 Jenmar International, Inc. All rights reserved. Information in this document is subject to change without notice. No part of it may be copied, reproduced, translated, transmitted, or reduced to ...
COVD-19 Status - We’re open and fully staffed
EasyRx/Jenmar is 100% distributed workflow; we all work from home. While we all adjust to the impact of COVID-19, EasyRx and Jenmar is open during regular hours and fully staffed. Although it isn't unique time for everyone, it is business as usual ...
VisualDLP - Closing the Month and Printing Statements Instructions
VisualDLP - Closing the Month and Printing Statements Instructions Note: if you want to automatically print statements you should have QZ Tray installed and running and have configured a default printer for statements in My Settings Setting Up ...
Bar Code Scanner Suggestions
https://www.barcode-arena.com/general-barcode-scanners/corded-scanners/general.html
Clearing Your Web Browser Cache
Google Chrome Browser Press the button (Circle with 3 dots in it )on the top right , Select "More Tools" and then "Clear Browsing Data". On the next screen, make sure Time Range - All is selected and press the "Clear Data" button. Log out and back ...
Payment This Month/Payments Today not Showing
In the September update, we rely on the Global Setting that sets the lab's Timezone. If its not set, the Payments info will not load. To set the Time Zone Log in as an Admin Go to Globalsettings Click on General Settings Select the Time Zone you are ...